Contact

Email us at help@classspeedrun.ai, or use the form below. A real person aims to answer within about 2 business days.

Help or a bug: tell us what you were doing and what happened. You can use the form below for this: choose "Help or something else".

Your data: ask for a copy of what we have about you, ask us to correct or delete it, or ask us to take your email off the paid-plans list. Use the privacy request form below (no account needed), or write from the email on your account so we know it's you.

Copyright: if you think something in the app uses your work without permission, use the notice form on the Copyright page. A notice has to include every item listed there (in "How to send a copyright notice"), like your signature, the work, where you saw the material, how to reach you, and two signed statements. We can't act on a notice that's missing one.

Professors: if something we show about how your course is tested is wrong, or you'd like to opt out, use the form on the For Professors and Schools page. It asks for what we need to check it's you.

Delete a class from the bottom of its page.

Delete everything with "Delete all my data" on the Account page. That removes your classes, files, reports and account, and what you added to course insights.

Turn off "Help make predictions better for my courses" on the Account page to stop adding to course insights.

Download a copy of everything under your account, or fix your name, school and time zone, from the Account page.

Use this form for a privacy request, or choose "Help or something else" for any other question.

Anyone can use it, with or without an account, including someone asking on another person's behalf. For a privacy request we aim to answer within about 10 business days. If we need longer, we'll tell you. It's never more than the time the law where you live allows (usually 45 days).

Before we act, we check it's really you: we write to the email you give from our own address and ask you to confirm. We never ask for your password. Guest accounts have no email, so for those the Account page (in the browser you used) is the fastest way to download or delete.

If we say no to part of a request, we'll tell you why. You can appeal by replying, or by choosing the appeal option in the form. We look at it again from the start and answer within 45 days.